FINAL SOUND / INFORMATION

PRIVACY.

What we use to process your order and keep your downloads available.

INFORMATION USED FOR ORDERS

We store your checkout email, selected packs, order reference, payment amount and currency, payment status and delivery status. Confirmed paid orders also record a payment transaction identifier. Private access tokens let you retrieve your downloads and check your order.

Checkout uses your email and network address to limit abusive requests. Hosting and payment providers may also process technical information, such as network addresses and request logs, to operate and protect their services.

WHY WE USE IT

We use this information to verify payments, send download emails, maintain permanent download access, prevent abuse and respond to support requests. Information you send us by email is used to handle your enquiry.

PAYMENTS, HOSTING & EMAIL

Paystack handles payment collection. Card details are entered with Paystack, not in the Final Sound checkout form. We use Google Firebase and Google Cloud for order records and downloads, Vercel for website hosting, and Google’s email service for delivery messages. These providers process relevant information to provide their services and may process it outside your country.

Read Paystack’s privacy policy, Google’s privacy policy and Vercel’s privacy policy for their practices.

If you choose Gumroad, payment and product delivery take place on Gumroad. Gumroad processes the information you provide there according to Gumroad’s privacy policy.

BROWSER STORAGE

The website saves your cart in local browser storage. It also uses session storage to check an order after you return from payment. Clearing browser storage removes those local records; it does not delete the server’s order record or stop delivery by email.

RETENTION & PRIVATE LINKS

Order records are retained to support purchases and permanent download access. Rate-limit records are scheduled for automatic deletion after their short operational window. Keep download links private: possession of a valid link grants access to the associated files.

YOUR INFORMATION

For questions or requests to access, correct or delete your information, contact us from the email used for your order. We may need to verify the request. Removing an order’s access record would also remove the download access attached to it; we’ll explain any applicable retention requirements or access consequences before acting.

You may also contact South Africa’s Information Regulator about a privacy complaint.